DoneLine Support
Need help? Email contato@fsolutionit.com.br . We reply within 2 business days.
FAQ
How do I sign in?
With your Apple or Google account, on the first screen. No password to create.
What is an automatic postponement?
Every morning the app shows what was left from yesterday so you can decide. If you don't decide by noon, the task moves to today on its own and counts as an automatic postponement. That way nothing disappears.
How do I invite someone to my group?
Open the group and tap Invite. The app creates a code valid for 7 days. The other person opens DoneLine and uses "Join with code".
How do I cancel my subscription?
On iPhone: Settings > [your name] > Subscriptions > DoneLine. On Android: Google Play > Payments & subscriptions > Subscriptions. You keep access until the end of the paid period.
I got a new phone. Do I lose my history?
No. Everything is in your account. Just sign in again with the same Apple or Google account. To get your subscription back, use "Restore purchases".
How do I change the language?
The app follows your phone's language. In Settings > Language you can open the system settings to change it for DoneLine only.
How do I delete my account?
In the app: Settings > Delete account. See what gets erased at fsolutionit.com.br/doneline/excluir-conta?lang=en.